Effective date: 13 October 2026
1. Introduction
GOSciora Smart School ERP provides digital tools for schools, teachers, students and educational institutions. This policy explains how information may be collected, used, stored and protected when people use our website and services.
2. Information We May Collect
- Account information: name, email address, contact details, login credentials and role.
- School and academic information: school details, class, section, attendance, examination results, assignments and related records entered into the ERP.
- Technical information: browser type, device information, IP address, security logs and information needed to diagnose errors.
- Communications: information submitted through contact forms, support requests or email.
The information collected depends on the features used and the settings configured by the relevant school or account holder.
3. How We Use Information
Information may be used to:
- Create and manage user accounts.
- Provide school management and academic features.
- Support authentication, security and account recovery.
- Respond to support requests and improve reliability.
- Meet applicable legal obligations and prevent misuse.
4. Student and Children's Information
Educational records, particularly information about children, should be handled with additional care. Schools and authorized account administrators should ensure that information is entered and accessed only for appropriate educational purposes and that required permissions or notices are obtained.
We should collect only information needed for the relevant service, restrict access by role and follow applicable child privacy and data-protection requirements.
5. AI Features
If AI-powered features are enabled, information submitted to those features may be processed to generate a response. Before using an AI feature with student or other personal information, review the feature's data flows, the applicable provider's terms, retention settings and privacy safeguards.
Do not submit highly sensitive personal information to an AI feature unless the feature is specifically designed and authorized for that purpose.
6. Cookies and Similar Technologies
The website may use essential technologies for login sessions, security and core functionality. Optional cookies or similar technologies may be used for analytics or advertising if those features are enabled.
Where required, optional technologies should remain disabled until valid consent is provided. Users may change their preferences through the cookie settings available on the website.
For more information, visit our Cookie Policy.
7. Third-Party Services
Depending on the features actually enabled, the website may use third-party providers for cloud hosting, email delivery, AI processing, storage or advertising. Those providers may process information as necessary to deliver their services, subject to the applicable agreements and settings.
The published policy should identify the providers actually used and explain relevant data transfers, retention and choices.
8. Data Security
Reasonable technical and organizational safeguards should be used to protect information against unauthorized access, disclosure, alteration or loss. No online service can guarantee absolute security. Access should be limited to authorized people who need it for legitimate purposes.
9. Data Retention and Deletion
Information should be retained only for as long as necessary for the purpose for which it was collected, subject to legal, security, educational-record and contractual requirements. Account holders may contact the service to ask about access, correction or deletion options, subject to applicable law and legitimate retention requirements.
10. Your Choices and Rights
Depending on applicable law, individuals may have rights to request access to, correction of, deletion of or information about the processing of their personal data. Requests may require identity verification and coordination with the relevant school where the school controls the records.
11. Changes to This Policy
This policy may be updated when services, data practices or legal requirements change. The effective date at the top should be updated when a revised policy is published.
12. Contact Us
For privacy-related questions or requests, contact the website operator using the official contact details published on our contact page.
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